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ACS Desktop™

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ACS Server™

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Integrated Call Solutions

Integrated Call Solutions provides integration between your phone and management systems, allowing you to have your customers’ information on the screen before you answer the call. This integration allows for a more informed call experience and better customer service. 

Integrated Call Solutions has extensive experience with product integration, application development, and network infrastructure. Through this experience we strive to develop products that improve the customer service experience and make the daily work of customer service representative’s easier and more efficient.